Volcano Express

Well organised, safe, and always on time. Never been disappointed on trips to Goma and Kigali.

Buses are very neat, in good condition, comfortable and affordable. Very nice and well-behaved staff and drivers.

Perfect bus company for trips from Kampala to Kigali. Very good service and prices. Highly recommended for safe travel.

Very comfortable with A/C, big flat screen, and very clean. Volcano has the most time slots and buses always leave on time.

This is a bus that when you arrive you feel fresh and strong — even on long-distance journeys.

They asked me to pay more than my reservation price, then embarrassed me in front of other passengers. I will not use this bus again.

The actual Kampala–Kigali journey takes 12–13 hours, not the advertised 8 hours.

Worst drivers I've encountered — putting passengers in danger. A company to avoid if you want to travel between Rwanda and Uganda.

Staff are thieves. I lost valuables and the company took no responsibility whatsoever.